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"One of the most profound catalysts for
change in the Marketplace today is the shift in the balance of power in
favor of the customer...Business needs leaders who understand these
trends, and know how to find the profitable customers and keep them
satisfied. The Center for Customer Insight & Marketing Solutions's mission is to develop these
leaders. They'll have an advantage - and so will the companies that hire
them."
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Tim Admonius
Partner -- Accenture
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